Sunday, December 23, 2007

There's No Crying in Baseball

Still doing a mental post-mortem on my end of the year employee review fun.

There's something about me that makes people cry.

While some of my d/s friends think that can be great fun in a sex scene (not my bag, but everybody should live and be well with what floats their boats), I don't know anybody who thinks making people cry is a rollicking good time in the real world. Seriously.

Three people cried, I mean cried, big tears, had to get tissues, had to pause for long moments to help them compose themselves, on me during the reviews. A couple other people welled up, cheek muscles moving but didn't actually cry to the point of red noses and swelled eyes.

Why they all cried, I can't say. I'm still figuring this out. I only had one review that had hard things the listener wasn't prepared to hear. The other reviews were positive, with reasonable notes on areas for improvement. When the people cried, they told me things, things about how hard this year was for them personally...their families, their parents, their children. Struggles they had had in the job. Dissatisfaction with personal limitations that kept them from spending more time on work, or the exact opposite. How they needed more money, lots more money, because of this, that, the other thing.

Honestly, three of them sobbed. (And, mind you, I gave out pretty good raises. The raises weren't mind blowing, but they were well above cost-of-living increases.)

Hang with me here a sec.

One chick, she does solid work and makes decent money. Sole provider for her family for a bunch of reasons. She says, I looked up my job on Salary.com and I should be making $25,000 more a year than I am. So, I told my husband I'd tell you and then you'd advocate for me.

Seriously? What do I *seriously* say to that? What I need to say is there's a *big* difference between Salary.com and Monster.com and you should try Monster.com and see how that works for you. Real world, real career, toughen up and take responsibility for your destiny.

What did I say? "Here, have a tissue."

I talked to a healthy handful of my management type friends over the last couple days. Couple of them are serious management professionals, Sr. VPs in large, publicly traded companies, and they all agree I fucked up. More than once the Tom Hanks quote (which I'd thought to myself during the process), came up. "There's no crying in baseball."

I'm not doing these women (yeah, they were all women) any favors if I let them think it's *okay* to sob during an end of the year review. They could have gotten this idea when they said, "I'm sorry I'm crying." And I said, "Oh, it's okay."

[bangs head against wall repeatedly]

Oh, and I gave hugs at the end of a couple of them. Do you think that was a problem, too?

[bangs head against same wall repeatedly, leaves large dent]

I do not like making people cry. I like making people smile.

My dream job is where I make lots of money by spreading sweetness, light and fairy dust across the land. When you see that position come up on Monster.com, let me know, mkay? In the meantime, I'm going to have to figure out how to say the hard things more effectively.

My natural response, comforting someone in the moment, feels like the right thing to do, but long term, people are more helped by brutal honesty than hugs.

Also, I had a set of boundaries around here, not sure where I left them.....


Mr. Tom Hanks, "League of Their Own", *the* scene

5 comments:

vanillaedge said...

What did I say? "Here, have a tissue." [...]
and they all agree I fucked up.


Naw. Happens to Mrs. Edge all the friggin' time. She's in a large insurance company in an area that employs mostly women. She's like some big shot manager or something - they keep changing titles, so I'm never sure what she's called anymore - and during the reviews, she inevitably gets a few criers.

But that's not usually a bad thing. She's found that having people around her who can express themselves to be more helpful than people who hide their emotions and then try to sabotage her later on in the year, either intentionally or through sheer negligence.

Interestingly, she gets all freaked if I get emotional, but I think it's because she doesn't deal well with that on a peer-to-peer level. We're trying to work on that, but it's tough.

And as to the one who said she should be making 25k more? I see this all the time, but nobody ever thinks about how market and locale affects salary. My niece makes about $40k in San Diego for a job that would pay about $25k in New England.

Tom Allen
The Edge of Vanilla

Elizabeth said...

Oh, thanks Tom.

I don't know, which of course is obvious.

FWIW, I'm not particularly uncomfortable with people crying on me, which would most likely be the reason it happens to me not infrequently.

I hear what you are saying about Mrs. Edge's experience with people expressing emotions rather than hiding them.

What I *am* uncomfortable with is people (especially in situations like this) looking to me to solve their problems. Mostly because I *can't*. My people are used to seeing me solve problems daily, but hello, this is their *lives*, I can't patch that up!

Sorting. Thanks. :)

hugs, E

Elizabeth McClung said...

Well, my partner is a manager in a team that has to impliment this huge rollout over 9 months with simply impossible deadlines which is not limited to writing an entire manual in one week to teach the staff the next week WHILE teaching every day the manual you wrote last week - for months. And there is a "Change Management" big shot lead from (insert gigantic company name here) - and all the team are women and I think all of them vent and cry (at times...every day, that's a problem) and then just get on with doing their job and they are considered the best team (and the only one on track). So releasing emotion can be good.

I do have to say that if you WANT a $25,000 raise, um, how about like, what you do above your job description instead of "I googled something"

Look on the bright side; you never got me in a year end review since I am hell on earth (seriously HELL - My year end reviews go like this:

Manager: "Um...we noticed that you didn't reach this objective."

Me: "I was taken off task by 14 special requests (hands over paper with the times and dates), which was a management decision; I also noted at the time that the end date was unreasonable and yet the decision to take me off task was made. I can't control that, that's done by my manager.....which as it happens is you. So, if you are unhappy, are you planning on quitting so another manager might step in to get the results you desire?"

Manager: Uh......uh......ah....

Me: "I'll take that as a no. Was there soemthing else?"

devastatingyet said...

I'm of two minds about this.

On the one hand, you shouldn't cry in business. You just shouldn't. I've only had a few occasions when I really wanted to cry in front of someone (as opposed to, for instance, Friday, when I closed my door to cry for a moment from pure stress), and I suppressed them.

On the other hand, in my ideal world, if people felt like crying they would just cry, and other people wouldn't be unduly moved by it.

Certainly a cryer shouldn't be able to get extra concessions or whatever just because they're less stoic. But I don't necessarily think you're doing your employees a disservice by allowing them to cry.

Sheen V said...

Can I work for you? Please? Need an engineer?

Anyway, I pretty much don't give $0.02 to performance reviews. Its mostly not based on what my immediate boss thinks of my performance. It is the result of the big "calibration" meeting the higher-up managers have: they put everyone's name on the wall and then sort them from best to worst. The strong-willed, outspokedn managers get their people up high, the weak managers wind up with their people on the bottom of the list, regardless of what anyone actually did. Its all about perception. The managers then write the review to suit the place in the line. To really get ahead, its all about brown-nosing to as many managers outside of your department as possible.